We were very happy with their quick response and pleased with the billing amount. B. R. McGintry - One Stop Bldg. at UALR

Your staff does great work! Bill Taylor, Homeowner

Wonderful to work with! Very helpful and all staff very professional. Thanks!! Loretta Williams, VP of Finance & Administration

Very professional, courteous, and respectible. Darryl & Jacque Handy, Homeowner

Your personnel were very good - great job - quick response. David P. Studer, Homeowner

Thank you for your promptness. Debbie Dorsey, Blissard Management Co.

Britt did not waste any time - Ricky is very respectful and sensitive to my family's needs. Dr. William Lackey, Homeowner

Very responsive and worked through issue until resolution. Great Staff! James A. is the best! Linda Blair, Facility Manager, Fidelity Information Services

Late one evening in August, I arrived at our home on Lake Greeson to discover our water heater had corroded and was pouring water from the top floor. There was already about an inch of water on the lower floor. It was a mess. I called our insurance company, which in turn called Metro. A crew was dispatched immediately despite it being almost a two-hour drive from North Little Rock. The crew arrived at 2 a.m. and went straight to work, getting furniture on blocks, pumping out the water and stabilizing the situation. Within three hours, they had things under control. After the insurance adjusters came to asses the damage, Metro coordinated the restoration effort from floor to ceiling. Not only was the work done with precision and professionalism, every employee of Metro was helpful, courteous and eager to do the job correctly. I hope I never have another problem like this. But if I do, I know who to call. Thank you for having a wonderful group of professionals who bring hope to homeowners during moments when things seem hopeless. Mike Huckabee, Former Governor

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This letter is to convey the exceptional and professional response and care the Hope Public Schools received after our April 17, 2005 disastrous fire at Hope High School. There really are no words to express as to how quickly and thoroughly METRO performed their task and without comparison with any company met the needs of the staff, student body, and community of Hope, AR. We all hope this was our first and last catastrophic occurrence of this magnitude, but we are pleased to know there is a company like METRO that will meet our needs and provide the assistance that we need. Kenneth Muldrew, Superintendent, Hope Public Schools

All MBRS employees were well trained and highly professional to work with. Jerry W. Adams, Homeowner

Always do a great job for us, thank you. Jim Taggert, LRSD

You guys are awesome. James went down last night to assess the damage and is on top of things this morning. I don’t know what I would do without you all!!! Thanks. Allyce Twedt, Property Manager, Lewis Realty

The work performed was worry free for me! Consultants were excellent. Lissa Madigan, Homeowner

You have a very nice and very competent group of people. They care about doing a good job in every way for you. It was a pleasure having such nice, thoughtful people to work with during our time of emergency and you should be pleased with their attitude toward doing a very good. Mildred Quinn, Homeowner

Everyone was very professional and very helpful. Mr. & Mrs. Marvin Rieth, Homeowners

Everyone we dealt with including the floor sub-contractor was professional and very easy to work with. Metro and Lloyd's Carpet World will be at the top of our list of preferred companies. Brenda Eden, NLR Chamber of Commerce

Very excellent work. Thanks! Mark Barton, Director of Maintenance, Parkway Village, Inc.

Very nice people to have in my house. Paulette Brant, Homeowner

You did an excellent job! Phyllis Storthz, Property Manager, Supreme Properties, Inc.

Don, I had a major lightning strike at my home on March 5th, 2011. After calling 911, I immediately called the Metro number which I remembered. From the very first response everything has been great. The strike was at 3:35AM and by 4:00AM Richard Elliott had called me back and had a crew on the way. They arrived by 4:30 AM and even with it still storming horrible they had the house secure and boarded up by 5:30AM. Even after working in the restoration field for many years I didn’t realize how freaked out you become when the front of your house is blown off. Through the next month everyone worked beautifully with each other and with us. Shawn Meeks had roofers, framers, glass companies, siding companies on site within 2 days for quotes. Richard Elliott made contact with my insurance adjuster within 24 hours. I had a preliminary scope within 48 hours. The work was all done in a very professional and timely manner. I had to call Michelle many times for one reason or another and she was great every single time. When I would call any of the team, I would get a call back within 30 minutes. Daniel Rodriguez that came and picked up the curtains and toys and other glass damaged items was so sweet and helpful. He also put up a tarp on the inside because cold air was still seeping in. Payton had everything cleaned, marked, boxed and ready when I came to pay the bill. Ken even came and helped get the old appliances out and the new ones installed. What a great team you have put together at Metro. Richard stayed in contact with me constantly to make sure everyone was on the job and doing great. Shawn is amazing; I mean it he really is. I wish I could hire them all away from you and put them with my 120 employees to serve the taxpayers of Pulaski County! Please thank them all again for me. Sincerely, Janet Troutman Ward, Pulaski County Assessor Janet Troutman Ward, Pulaski County Assessor

Metro Builders and Restoration Specialists, Inc. compiled and coordinated the building and grounds restoration project for Rich Mountain Community College to ensure classroom and office needs were met in a timely manner. They simultaneously provided existing campus improvements that were not affected by the storm and made a positive impact for RMCC students by showing commitment to education and by supporting learning opportunities to our students. Dr. Wayne Hatcher, President, Rich Mountain Community College

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We would like to thank everyone involved with our entire restoration process! Everyone has tried to make a bad situation as bearable as possible! All the way from clean-up, packing, rebuilding, meeting, etc. We truly appreciate your thoughtfulness and diligence! Rob & Jeannie Rollins, Homeowners

Very professional. Your people were very nice to deal with. Roy (Bill) Bentley, Homeowner

As alwlays you are very professional and competent. Thanks for your help. Steven St. John, Construction Manager - LRSD

Very quick response time. Very professional. Always easy to reach. Susan Roberson, Property Manager, Colliers International

The guys that came out were here in a timely manner and did a great job. Vanessa Keener, Manager

I have worked on several projects with Metro Disaster Specialists at UCA and each time I have been impressed with the service and communication skills that the company and their employees have shown. They have always been very punctual and professional and made us feel that our needs are first and foremost. I would highly recommend their services to any of my associates at other Universities. Larry Lawrence, Director of Physical Plant, University of Central Arkansas

My first disaster experience as a property manager came when a building I was managing caught fire. I asked a couple of colleagues who to call to help with the mess and they all said, 'Call Metro'. They were great to work with and made my job so much easier. A couple of years later a City water main burst (about 1:00 in the morning) and flooded the basement with over two feet of water in the parking garage. Metro was there within the hour and spent the next 24 hour spumping water out. They didn't leave until all the water was gone and the basement was dry. Within two days, we were able to open the basement garage back up for our tenant's use. The most memorable experience . . . a water coil broke on the 18th floor of my building at about midnight. I immediately called Metro's emergency number. When I arrived, the water was pouring out of the 2nd floor windows onto an awning below and into the street. Metro was already there with management personnel and two crews working on the mess. That is the definition of customer service. I hope that we don't have another disaster, but if we do, Metro is the only company that I would call. Jennifer Lester, Property Manager, Union Plaza Commercial Real Estate, LLC

You guys are the best in the business. Anytime I need you all I have to do is call! Roxanne Litchholt

Great Company! Thank you all for such a wonderful job. Every staff member was above expectations, very prompt, kind, and courteous. Wilma & Melissa Paladino, Homeowner/Daughter